Posted February 7, 2009 Thats a different problem. That is due to one of 2 things: 1. ApexDC++ is being blocked from accessing the internet. 2. There is something wrong with your internet connection. To troubleshoot each try this. 1. Turn off ALL firewalls and connect using a modem and not a router and try again. If it still does not work your ISP is blocking P2P and there is nothing to do. (If it does work on a modem with no firewalls, something is not set correctly in your router and well need to look into it). 2. Try doing a variety of tracerts to identify any problems with it. Share this post Link to post Share on other sites
Posted February 12, 2009 Actually the support should start with "Do you have a real IP address, static or dynamic". Share this post Link to post Share on other sites
