how to get unbanned

[japistuni 0]

hey. i have been getting a message which says

<Hub-Security> Your Hostname or IP is banned.

how can i get unbanned.

this stuff is really depressing. :(

[Satan 1]

Ehm...don't get banned in the first place?

You need to contact someone else in the hub or the hubowner to get unbanned.

[japistuni 0]

dont evevn know why i got banned. how do i locate the hub owner?

[Satan 1]

Check if the hub has a website and do it from there.

[Zlobomir 3]

Hello,

Please let us know the hub address and your EXACT nick there, if not private. I guess Lee can provide the IP from the forum, if static.

@Staff: Please move to Support.

[Greg 0]

Moved to Support. There's nothing we can really do though. You need to find some way of contacting a keyholder on the hub, or even the hub owner, to find out why you got banned and if you can be unbanned.

[japistuni 0]

Hello,

the hub address is dcplus.ru.ac.za. my IP number is 146.231.129.49. my nick is Caramanda.

[Zlobomir 3]

Thanks.

@Greg - Yes, but as quality service it is nothing for us to contact hub staff, using our IPs.

I. e. IP 146.231.128.133 . Hub is offline while I am typing these rows, but altho there is not a reliable whois, hub is probably near to you. ;)

[japistuni 0]

i managed to communicate with two of the hub runners. they said i was banned because my client was broken and is breaking things. i really do not know wat that means. he said that they were not sure that was happening and that there wasnt much they knew to do about in. they said i had to try fix my client. how do i do that? :P

[japistuni 0]

i managed to communicate with two of the hub runners. they said i was banned because my client was broken and is breaking things. i really do not know wat that means. he said that they were not sure that was happening and that there wasnt much they knew to do about in. they said i had to try fix my client. how do i do that?

and sorry i gave you the wrong IP number. its 146.231.138.91...

[Zlobomir 3]

Well, probably you are using a client w/o TTH support. Still, if there people ARE NOT SURE, they should not ban users just like this. You can try a newer client, our Apex DC++ 1.0.1 for example. And sorry I didn't asked about your client first.

P. S. Seems hub is on dynamic IP. Any DNS address?

[japistuni 0]

Well, probably you are using a client w/o TTH support. Still, if there people ARE NOT SURE, they should not ban users just like this. You can try a newer client, our Apex DC++ 1.0.1 for example. And sorry I didn't asked about your client first.

P. S. Seems hub is on dynamic IP. Any DNS address?

i am using apex DC++ 1.0.1 at the present time... my DNS address is ru.ac.za. how can i get TTH support by the way?

[Greg 0]

TTH support is in ApexDC++ 1.0.1.

They don't seem to say what is wrong with the client, just to fix it. Not really sure what to make of that, it doesn't seem broken to me.

[japistuni 0]

if my client is not broken then what can it be? would reinstalling windows help? tried reinstalling DC but that didnt work.

[Zlobomir 3]

Maybe they simply hate Apex, as some of us do not like the SMT's speed mod. Any alternative communication? E-mail, messengers? Just state your problem, if they do not care, there are better hubs (f. ex. see my signature ).

[japistuni 0]

i have tried logging on to other hubs and i keep getting my connection refused by the active target. should i just lose all hope in DC?

really do not know what to do...

[Satan 1]

Connection refused by target means the hub is down, try another.