no ports

[george1976 0]

i have apex 0.4.0 . the client connects to the hubs i can see the chat but can-t download anything. p2p checker says i have no ports provided and in deed connection setings in the ports section shows 0 in tcp udp and so. i have instaled the client in another partition than windows . May be this is the problem?

[Greg 0]

The fact that Apex is on a seperate partition to Windows shouldn't be a problem. Just sounds to me like your connection settings arn't set correctly. For a quick fix, change into passive mode and see if you can download from anyone. (You will only be able to download from active users, not other passive users.) If this works, then we know what the problem is, and you should refer to the following guide to get into active mode:

How to get in active mode

I've also moved this into the Support forum, which is where our Support team will be able to offer you any additional support if required.